About this Course

Implementing Cisco Unified Communications Manager, Part 1 (IPT1) v9.0 prepares you for implementing a Cisco Unified Communications Manager solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager Version 9.0, which is the call routing and signaling component for the Cisco Unified Communications solution.

You will perform post-installation tasks, configure Cisco Unified Communications Manager, implement Media Gateway Control Protocol (MGCP) and H.323 gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Cisco IP Phone Services, Cisco Unified Communications Manager native presence, and Cisco Unified Mobility.

Audience Profile

The primary audience for this course consists of these personnel:

• Network administrators and network engineers
• CCNP Voice candidates

The secondary audience for this course consists of these personnel:

• Systems engineers

At Course Completion

Upon completing this course, students will be able to:

• Describe Cisco Unified Communications Manager, including its functions, architecture, deployment and redundancy options, and how to install or upgrade
• Perform Cisco Unified Communications Manager initial configuration and user management
• Configure Cisco Unified Communications Manager to support on-cluster calling
• Implement PSTN access in Cisco Unified Communications Manager and to build a dial plan in a single-site Cisco Unified Communications Manager deployment
• Implement Cisco Unified Communications Manager media resources
• Implement Cisco Unified Communications Manager features and applications

 Prerequisites

• Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, and IP switching and routing
• Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
• Basics of digital interfaces, PSTN, and VoIP
• Fundamental knowledge of converged voice and data networks
• Ability to configure Cisco IOS gateways with traditional and VoIP call legs

Course Outline

Lesson 1. Cisco Unified Communications Manager (CUCM)

• Architecture
• Deployment and Redundancy Options

Lesson 2. CUCM Administration

• Managing Services and Initial Configuration
• Managing User Accounts

Lesson 3. Single-Site On-Net Calling

• Endpoints in CUCM
• Implementing IP Phones

Lesson 4. Single-Site Off-Net Calling

• PSTN Gateways in CUCM
• CUCM Call Routing Components
• CUCM Digit Manipulation
• Calling Privileges and Restrictions
• Gateway Selection and PSTN Access Features
• Call Coverage

Lesson 5. Implementing Media Resources, Features, and Applications

• Configuring CUCM IP Phone Services
• Presence-Enabled Speed Dials and Lists

Lesson 6. Features and Applications for Multisite Deployments

• Cisco Unified Mobility

Labs

• Implementing Cisco Unified Communications Manager, Part 1 v8.0
• Configuring Cisco Unified Communications Manager Initial Settings
• Managing User Accounts in Cisco Unified Communications Manager
• Implementing IP Phones
• Implementing PSTN Gateways
• Configuring Cisco Unified Communications Manager Call-Routing Components
• Implementing Digit Manipulation
• Implementing Calling Privileges in Cisco Unified Communications Manager
• Implementing Call Coverage in Cisco Unified Communications Manager
• Implementing Media Resources
• Configuring Cisco Unified Communications Manager Native Presence
• Configuring Cisco Unified Mobility