Cisco Prime Infrastructure Implementation and Administration (PINFRA)

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About this Course

This exclusive course covers Cisco’s latest Network Management software Prime Infrastructure. Cisco Prime Infrastructure is a converged solution taking components from Cisco Prime LAN Management Solution (LMS) and Cisco Prime Network Control System (NCS) for comprehensive lifecycle management of wired and wireless networks. This course covers the important aspects from the CWLMS and WMNGI courses. This is the recommended training for anyone using Cisco Prime LMS or NCS with plans to migrate to Prime Infrastructure.

Cisco Prime Infrastructure is the recommended upgrade path for Cisco Prime LMS and Cisco Prime NCS users. While not a direct feature-to-feature upgrade for LMS, it supports core LMS-like functionality for wired device management. The focus is to find the correct tools within the software to document the network inventory, manage device configurations, control software updates, monitor performance, troubleshoot faults, and simplify the deployment of new Cisco technologies.

Audience Profile

Network administrators, managers, and technicians who need a more efficient way of managing and maintaining the network infrastructure. Anyone who currently has Cisco WCS, NCS, LMS software and plans to migrate towards the newer PRIME offering from Cisco will also find this course beneficial.

At Course Completion

After completing the course, students will be able to:

  • Describe fundamental network management concepts and introduce the features of Cisco Prime Infrastructure
  • Install Cisco Prime Infrastructure, log into the portal for the first time, and use the Getting Started workflow to configure the server
  • Explore and customize the dashboards, manage portlets, and change the portal layout
  • Manage the network device inventory
  • Manage network device configurations and software images
  • Monitor and troubleshoot the wired and wireless network
  • Use Prime Infrastructure to perform complete lifecycle management of network devices
  • Perform advanced administration tasks in Cisco Prime Infrastructure
  • Cisco Unified Wireless Network management components to resolve today’s network management challenges
  • Configure the Prime Infrastructure Software
  • Configure components through the Configure tab and templates
  • Configure the guest access feature set
  • Troubleshooting methodology and the various tools available to gather and assess system data to isolate various common PRIME INFRASTRCUTRE failures
  • Monitor wired devices, wireless controllers, APs, rogue APs, and ad hoc events
  • CleanAir heat maps, charts, and reports


  • Knowledge equivalent to taking the Interconnecting Cisco Network Devices (ICND) courses
  • Knowledge of basic Cisco IOS and Cisco Catalyst operating system commands
  • Basic knowledge of TCP/IP
  • Basic knowledge of Microsoft Windows
  • Basic Internet browser navigation skills
  • Basic e-mail usage skills

Course Outline


Module 1:  Cisco Unified Wireless Network Management Solutions

  • Lesson 1: Introducing Lifecycle Management
  • Lesson 2: Introducing Cisco Prime Infrastructure
  • Lesson 3: Introducing Cisco Mobility Services Engine
  • Lesson 4: Introducing Cisco Identity Services Engine

Module 2:  Network Management System Configuration

  • Lesson 1: Configuring High Availability and Firewall Rules for Cisco PI
  • Lesson 2: Adding Users
  • Lesson 3: Navigating Cisco PI
  • Lesson 4: Using the Map Editor
  • Lesson 5: Using the Planning Tool

Module 3:  Component Configuration Through Cisco PI

  • Lesson 1: Configuring Components Through Cisco PI Configure Tab
  • Lesson 2: Working with Controller and Switch Location Templates
  • Lesson 3: Working with AP Configuration and Migration Templates
  • Lesson 4: Setting up Auto-Provisioning and Scheduling Configuration Tasks

Module 4:  Guest Access

  • Lesson 1: Defining Guest Access Methods
  • Lesson 2: Configuring Guest Access Features Through Cisco PI

Module 5:  Mobility Services

  • Lesson 1: Configuring and Integrating the MSE
  • Lesson 2: Configuring and Tuning Location Services
  • Lesson 3: Tracking Mobile Devices
  • Lesson 4: Supporting Location Services
  • Lesson 5: Troubleshooting Location Services
  • Lesson 6: Configuring Adaptive Wireless IPS

Module 6:  Network Monitoring and Troubleshooting

  • Lesson 1: Monitoring and Troubleshooting the Network
  • Lesson 2: Managing Network Performance

Module 7:  PI Maintenance and Troubleshooting Tasks

  • Lesson 1: Performing Maintenance Operations
  • Lesson 2: Troubleshooting PI Operational Issues
Module 8: Connected Mobile Experiences (Optional)
  • Lesson 1: Overview of CMX
  • Lesson 2: Implementing CMX
  • Lesson 3: Configuring Mobility Services Advertisement Protocol

Module 9:  Application and Device Support (Optional)

  • Lesson 1: Overview of Bonjour Services
  • Lesson 2: Overview of Application Visibility and Control


Module 1:  Cisco Prime Infrastructure Introduction

  • Lesson 1: Cisco Prime Infrastructure Overview
  • Lesson 2: Cisco Prime Infrastructure Lifecycle Theme
  • Lesson 3: Cisco Prime Infrastructure Installation
  • Lesson 4: Cisco Prime Infrastructure Server Administration

Module 2:  Cisco Prime Infrastructure Lifecycle Design Phase

  • Lesson 1: Design Phase Overview
  • Lesson 2: Adding Devices and Creating Groups and Sites
  • Lesson 3: Creating Templates
  • Lesson 4: Managing Wireless Networks

Module 3:  Cisco Prime Infrastructure Lifecycle Deploy Phase

  • Lesson 1: Deploy Phase Overview
  • Lesson 2: Deploying Templates

Module 4:  Cisco Prime Infrastructure Lifecycle Operate Phase

  • Lesson 1: Operate Phase Overview
  • Lesson 2: Device Discovery and Management
  • Lesson 3: Mobility Work Center (Optional)
  • Lesson 4: Monitoring and Troubleshooting
  • Lesson 5: Using Cisco Prime Infrastructure Reports


  • Lab 1-1: Managing Users and Virtual Domains
  • Lab 1-2: Customizing a Home Page
  • Lab 1-3: Using the Map Editor
  • Lab 1-4: Using the Planning Tool
  • Lab 1-5: Configuring Controllers and Access Points Using Templates
  • Lab 1-6: Configuring Guest Access with Prime Infrastructure
  • Lab 1-7: Configuring Location Services
  • Lab 1-8: Using Location Services
  • Lab 1-9: Basic Network Monitoring Using Prime Infrastructure
  • Lab 2-1: Managing Devices, Groups, and Sites
  • Lab 2-2: Deploying Configuration Using Templates
  • Lab 2-3: Configuration and Software Image Management
  • Lab 2-4: Monitoring, Alarms, Events, and Troubleshooting
  • Lab 2-5: Using Reports