About this Course

This sixteen (16) hour course provides an introduction to DevOps – the cultural and professional movement that stresses communication, collaboration, integration and automation in order to improve the flow of work between software developers and IT operations professionals. Improved workflows enable IT organizations to deliver greater business value by improving the ability to more quickly design, develop, deploy and operate reliable software and services.

Audience Profile

• Individuals involved in IT development, IT operations or IT service management, particularly those in an enterprise environment 
• Individuals who require a detailed understanding of DevOps principles 
• IT professionals working within, or about to enter, an Agile service design environment and requiring a detailed understanding of the concepts involved in interfacing Agile and DevOps 
• Individuals who require an understanding of the culture changes associated with adopting DevOps

Course Objectives

The learning objectives for DevOps Foundation include an enterprise understanding of DevOps:

• Goals, values and vocabulary
• Business benefits
• Demonstrated results and performance measures
• Relationship with other frameworks (including Agile, Lean and IT Service Management (ITSM)
• Culture, communication, collaboration and organizational considerations
• Principles and practices
• Reliance on automation
• Adoption considerations (including how to get started)
• Challenges, risks and critical success factors
• Real-life examples and results

Prerequisites

An understanding of IT services and the service lifecycle is recommended.

Course Outline

• Goals, values and vocabulary
• Business benefits
• Demonstrated results and performance measures
• Relationship with other frameworks (including Agile, Lean and IT Service Management (ITSM)
• Culture, communication, collaboration and organizational considerations
• Principles and practices
• Reliance on automation
• Adoption considerations (including how to get started)
• Challenges, risks and critical success factors
• Real-life examples and results