Cisco Data Center Unified Computing System C-Series Troubleshooting (DCUCSCTS)

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About this Course

The Cisco Data Center Unified Computing System C-Series Troubleshooting (DCUCSCTS) course is an instructor-led course delivered by NterOne Corporation to partners and end-user customers. This 2-day course enables the UCS Partner to troubleshoot Level 2 UCS C-Series issues. The goal of this course is to enable UCS Partners, technicians, and engineers to troubleshoot Level 2 UCS C-Series issues.

Audience Profile

The primary audience for this course is as follows:

  • Data center technicians o Data center administrators o System engineers
  • Data center designers and managers

At Course Completion

Upon completing this course, students will be able to:

  • Demonstrate a structured approach to troubleshooting UCS C-Series issues
  • Configure and troubleshoot UCS C-Series integration with UCS Manager
  • Troubleshoot and correct issues related to:
    • Management access
    • LAN connectivity  
    • SAN connectivity
    • Local disk and RAID
    • Operating system drives


Data Center Unified Computing Implementation (DCUCI) v4.0

Course Outline

Module 1: Troubleshooting Methodology

  • Topic 1A: UCS C-Series Product Review
  • Topic 1B: C-Series Initial Setup and Configuration
  • Topic 1C: UCS C-Series Troubleshooting Methodology
  • Topic 1D: C-Series Data Gathering Activities

Module 2: Configuring Firmware Updates

  • Topic 2A: Download Firmware Updates by Using the Host Upgrade Utility
  • Topic 2B: Perform a Remote Update to the Server BIOS
  • Topic 2C: Perform a BIOS Update by Using the EFI Shell
  • Topic 2D: Configure USB Recovery Modules for Server BIOS Recovery

Module 3: Troubleshooting LAN Connectivity

  • Topic 3A: UCS C-Series P81E Virtual Interface Card Overview
  • Topic 3B: Fibre Channel over Ethernet Initialization Protocol
  • Topic 3C: Troubleshoot the UCS C-Series VIC (P81E) Installation and Configuration

Module 4: Troubleshooting SAN Connectivity

  • Topic 4A: Cisco VIC P81E SAN Configuration
  • Topic 4B: Fibre Channel over Ethernet Initialization Protocol
  • Topic 4C: Cisco VIC P81E SAN Troubleshooting

Module 5: Troubleshooting Local Disk and RAID Topic 5A: UCS C-Series RAID Controller Overview

  • Topic 5B: UCS C-Series LSI Controller SAS Expanders and Extenders
  • Topic 5C: UCS C-Series RAID Controller Configuration
  • Topic 5D: Troubleshoot RAID Adapter and Disk Failures

Module 6: Troubleshooting Operating System Driver Issues

  • Topic 6A: Installing a Windows Operating System onto a Local Drive
  • Topic 6B: Installing the Operating System Using SAN Boot
  • Topic 6C: OS Device Drivers After Installation
  • Topic 6D: Troubleshoot OS Device Driver Problems

Module 7: Troubleshooting Management Access

  • Topic 7A: Execute CIMC and BIOS Password Recovery
  • Topic 7B: Troubleshoot the LOM and Cisco Card Mode
  • Topic 7C: Troubleshoot IPMI Access
  • Topic 7D: Troubleshoot SoL Access

Module 8: Configuring UCS C-Series Integration with UCS Manager

  • Topic 8A: UCS C-Series and UCS Manager Integration Overview
  • Topic 8B: UCS C-Series and UCS Manager Installation
  • Topic 8C: UCS C-Series and UCS Manager Troubleshooting

Hands on Labs Included