Learn Microsoft Outlook Step by Step, Level 2 (50536)

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About this Course

This one-day instructor-led course provides students with more advanced skills for managing e-mail, schedules, and contacts.

Audience Profile

This course is intended for information workers who want to learn intermediate-level Outlook 2010 skills.

At Course Completion

After completing this course, students will be able to:
  • Work with Conversation view.
  • Arrange messages in different ways.
  • Organize Outlook items by using color categories.
  • Organize messages in folders.
  • Manage messages by using Quick Steps.
  • Quickly locate messages.
  • Print messages.
  • Delete messages.
  • Define your available time.
  • Configure time zones.
  • Work with multiple calendars.
  • Share calendar information.
  • Print a calendar.
  • Create additional address books.
  • Import and export contact records.
  • Create contact groups.
  • Quickly locate contact information.
  • Personalize electronic business cards.
  • Personalize the appearance of message text.
  • Embed and modify images.
  • Create and format business graphics.
  • Change message settings and delivery options.

Prerequisites

Before attending this course, students must have:
  • Basic computer knowledge.
  • Basic file-management skills.
  • Basic knowledge of the Outlook interface and Outlook item creation.

Course Outline

Module 1: Organize Your Inbox

This module explains how to use conversation view to group messages with the same subject, organize messages by color categories and by moving them to folders within your inbox, use the Search feature to filter and find messages, use Search folders, use built-in Quick Steps, and print messages.

Lessons

  • Working with Conversation View
  • Arranging Messages in Different Ways
  • Organizing Outlook Items by Using Color Categories
  • Organizing Messages in Folders
  • Managing Messages by Using Quick Steps
  • Quickly Locating Messages
  • Printing Messages
  • Deleting Messages

Lab : Arranging Messages in Different Ways

  • Arrange, sort, group, and filter messages

Lab : Organizing Outlook Items by Using Color Categories

  • Create, modify, and assign categories; and then sort by category

Lab : Organizing Messages in Folders

  • Create a folder in which to store messages

Lab : Managing Messages by Using Quick Steps

  • Configure and use a built-in Quick Step

Lab : Quickly Locating Messages

  • Use Instant Search to find a message

Lab : Printing Messages

  • Preview, customize, and print a message
After completing this module, students will be able to:
  • Locate different levels of messages in a series.
  • Change the arrangement, sort order, and grouping of messages in your Inbox.
  • Filter the Inbox to display only specific messages.
  • Create and modify categories.
  • Create a folder structure in which to store messages.
  • Perform multiple tasks on messages using Quick Steps.
  • Locate messages by using Instant Search.
  • Preview a message before printing it.

Module 2: Manage Your Calendar

This module explains how to set up Outlook to display your work week, configure Outlook for multiple time zones, view more than one calendar, share calendar information, and print calendars.

Lessons

  • Defining Your Available Time
  • Configuring Time Zones
  • Working with Multiple Calendars
  • Sharing Calendar Information
  • Printing a Calendar

Lab : Working with Multiple Calendars

  • View multiple calendars in different ways

Lab : Sharing Calendar Information

  • Send schedule information in an e-mail message

Lab : Printing a Calendar

  • Preview your calendar in different print styles
After completing this module, students will be able to:
  • Set up a typical work week in your calendar.
  • Set up your calendar to display a different time zone.
  • Display additional calendars.
  • Send, share, and publish calendar information.

Module 3: Work with Your Contact List

This module explains how to organize your address book, import contact records into custom address books, and then export a subset of the records. It also describes how to use the Search feature and the Search contextual tab, and how to personalize an electronic business card.

Lessons

  • Creating Additional Address Books
  • Importing and Exporting Contact Records
  • Creating Contact Groups
  • Quickly Locating Contact Information
  • Personalizing Electronic Business Cards

Lab : Creating Additional Address Books

  • Create and work with an address book

Lab : Importing and Exporting Contact Records

  • Import and export contact records

Lab : Creating Contact Groups

  • Create a contact group, and send messages to selected members

Lab : Quickly Locating Contact Information

  • Use Instant Search to find a contact record

Lab : Personalizing Electronic Business Cards

  • Customize a business card
After completing this module, students will be able to:
  • Move existing contact records into a new address book.
  • Import contact records from external files into your address book.
  • Create a contact records file that other Outlook users can import.
  • Use a contact group to send mail to a specific group of people.
  • Locate specific contact records.
  • Modify a business card associated with a contact record.

Module 4: Enhance Message Content

This module explains how to customize the appearance of messages, add images to a message, create and format business graphics, and change message settings and delivery options.

Lessons

  • Personalizing the Appearance of Message Text
  • Embedding and Modifying Images
  • Creating and Formatting Business Graphics
  • Changing Message Settings and Delivery Options

Lab : Personalizing the Appearance of Message Text

  • Set the default fonts, and create an e-mail signature for new messages

Lab : Embedding and Modifying Images

  • Insert and modify a photograph

Lab : Creating and Formatting Business Graphics

  • Create a flowchart
After completing this module, students will be able to:
  • Apply formatting to message text.
  • Automatically insert an e-mail signature in outgoing messages.
  • Insert pictures, Clip Art, and shapes in messages.
  • Modify an inserted picture using Picture Tool commands.
  • Create a diagram with SmartArt.